Uber Off Campus Drive | Operations Expert | 1-3 Yrs Exp | Gurgaon

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About Company:

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

Company Name: Uber

Website: http://www.uber.com

Position: Community Operations Expert

Salary Details: INR 6 LPA (negotiable for the right candidate)

Job Location: Gurgaon

Desired Experience: 1 to 3 Years

Bond: 6 months contractual job

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Eligibility Criteria:

  • Courses Required: All Graduates
  • Batch: 2015-2017

Job Description:

At Uber, providing amazing support that establishes a trust for riders and driver partners–our community–is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. We\’re looking for Community Operations experts to develop & support efforts in CEE. Community Operations is pioneering how Uber manages rider and driver partner support around the globe. This will be a managerial role with a heavy focus on people management, data analytics, and process continuous improvement, so those interested should be excited to demonstrate those skills and be eager to lead.

Responsibilities:

Analyze, innovate and execute. You will create, design, and lead how we deliver support in India; get creative and then be able to execute on your ideas. You will dig into data incessantly to drive strategy for the region. You will also work with our engineering and process teams to improve internal tools and overall user experience

Skills Required:

  • Strong analytical & logical skills with proficiency in excel
  • Strong written & verbal communication skills

Interview Process:

  • Multiple Face-to-Face Interviews

 

 

 

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